Jun 13

Top 10 Take-Aways from AuSAE’s ACE19 Conference

Another action packed Australasian Society for Association Executives (AuSAE) ACE Conference drew to a close in sunny Brisbane yesterday, living up to its promise to help members ‘uphold traditions and create the future’. The hands-down highlight of ACE for me was the keynote speaker Gus Balbontin, who exploded on stage, delivering an energetic, inspiring key […]

Apr 30
Member satisfaction benchmarking

What makes your members satisfied – and just how satisfied are they?

How to measure member satisfaction and engagement at your association By definition, membership associations exist to serve their members – so ensuring your members are satisfied and engaged is a key strategic priority for every association. It seems obvious that, in order to deliver on this strategic priority, you need to know how just how […]

Sep 10

10 Excellent Association Governance Resources

There are some excellent online resources available to help membership associations understand their governance obligations that we thought were well worth sharing  Not-For-Profit Law has put together an excellent list of resources for community not-for-profits.  In the list below, we have picked out eight that we thought were particularly applicable for membership associations, and added in […]