Work With Us

Passionate about membership associations?

If you have a proven track record for working successfully with membership associations and want to be part of a close-knit supportive team that values flexibility, collaboration and achieving results worth celebrating, then we’d love to hear from you.

FineHaus helps membership associations achieve their growth ambitions, deliver on their promise to members and manage their operations. We manage the day to day operations for number of membership associations, looking after members and sponsors, organising professional development events and major conferences, managing projects and new initiatives.  We also provide range of consulting services to help associations achieve their strategic objectives.

Our team operates virtually, working flexibly from home, leveraging a broad range of cloud-based technologies to deliver our services for members. We work collaboratively with each other and with our clients to deliver an exceptional service that exceeds expectations.

Join us as an Association Specialist

FineHaus is currently recruiting for an experienced part time Association Specialist to join our team, working across a range of clients and projects. If this sounds like you, please send your resume with a covering letter to Nicki Hauser by Friday 1 August, 2025.

Responsibilities:

Client and Committee Liaison

  • Liaise directly with FineHaus clients as required, working in collaboration with the relevant FineHaus Association Manager, Event Manager and/or Director overseeing the account
  • Manage committees and special interest groups, including set up agendas, papers, take minutes and provide support as required.
  • Provide administrative support to boards and committees as required, including book travel and accommodation, arrange meetings etc

Event Co-ordination

  • Set up and manage events in website and membership management platforms
  • Set up and manage webinars, including train presenters and act as webinar host
  • Edit webinar recordings and manage on-demand content
  • Liaise with speakers to confirm presentation details, av requirements, and event logistics
  • Manage event registrations, including set up ticket types and pricing, room capacity, dietaries and reporting
  • Liaise with venue, including venue selection, av requirements, catering, event timings etc
  • Draft, set up and distribute event communications, including emails, newsletter articles etc
  • Provide on-ground event and conference support, including managing registration desk, speakers, av, client and venue liaison.

Membership Management

  • Respond to member telephone, email and online queries within agreed client SLA’s
  • Undertake membership join, on-boarding and renewal processes, including calling members as required
  • Maintain member databases, including adding new members, updating member status and reporting
  • Support membership acquisition campaigns

Marketing & Social Media Management

  • Draft, set up and distribute email campaigns and communications
  • Set up social media and email campaign schedules
  • Create design templates in CANVA
  • Draft social media content for client approval
  • Post content to approved social media platforms.
  • Maintain up to date website content, including developing content and updating in website site content management systems
  • Support website development projects, including populate content, select and edit images, and undertake testing.

FineHaus support

  • Contribute to FineHaus business improvement initiatives
  • Attend FineHaus team meetings
  • Create, maintain and update client operations manuals with current procedures
  • Provide administrative support as required to FineHaus directors
  • Other duties as directed.

Key competencies:

  • 3+ years’ experience working with professional membership associations
  • Membership database/CRM experience, website content management experience and email marketing systems
  • Process oriented – able to follow and streamline processes to manage key activities (eg membership renewal)
  • Strong attention to detail (data management, proofing work, testing)
  • Personable and responsive – able to build rapport with members and volunteers
  • Experience working with volunteer committees and boards
  • Highly organised, responsible and accountable – delivers what has been promised
  • Strong, communication and written skills
  • Works well as part of team.

Qualifications:

  • Diploma or tertiary qualifications in Business, Marketing, Event Management, Training or a related field – desirable but not essential.