Association management services you need to take your association forward.

We manage a number of associations including the Australian Legal Technology Association, AustLaw, Australasian Rehabilitation Nurses’ Association, Australasian Neuroscience Nurses Association and the Association of School Business Administrators and we’d love to work with you! Check out what our happy clients say about our association management service.

Experts to manage your association.

We provide an affordable, scaleable and virtual association management service for membership associations, where we look after some or all of your day to day operations.

We work collaboratively with your board and committees to deliver a professional, proactive association management service that results in a positive member experience.

Our service is delivered by our team of highly experienced association management professionals who work flexibly and remotely – enabling us to keep our overheads low and our prices affordable while attracting the best people.

Our approach to Association Management.

We customise our association management service to meet your requirements.  Our capability spans adminstration, membership management, book-keeping and financial management, event and conference management, marketing, social media and communications, sponsorship, membership acquisition programs, project management,  program development and member satisfaction research.

Our approach to providing a virtual management service extends beyond day to day operations to working collaboratively with your board to develop and achieve your strategic priorities.

We believe operations need to be tightly aligned with an organisation’s strategic direction. As such, as a standard part of our virtual management service, we typically include the development of a three year strategic plan and detailed annual operational plans that outline how this strategy will be delivered each year. This provides a sound framework for our activities.

This strategic framework is supported by a robust, systematic approach to governance. As part of our virtual management service, we establish a governance framework that includes risk management, policy and procedures, board management and regulatory compliance.

Our virtual management service is supported by a cloud-based operating IT environment, which allows seamless 24 x 7 remote access for our team and for your board and committee members.  We have experience with many member management, CRM and website content management systems – and can work with whatever system you have. Importantly and unlike most other association management companies, we operate your IT platform – but you own it.

Role-based Association Management Experts.

Sometimes, we are engaged to undertake a specific role, at an agreed hourly rate or on fixed monthly retainer for an agreed period of time.  We work flexibly as part of your team, working collaboratively with your board, secretariat and staff, either on-site or virtually.

• Marketing Manager
• Business Development/Sponsorship Manager
• Membership Manager
• Operations Manager
• Company Secretary
• Executive Director
• Project Manager

Alternatively, we can be employed on a project-by-project basis, where we agree a fixed price to manage a project.

Whichever way works best for you, we offer affordable access to the right people you need to take your association forward.