Meet the FineHaus Team

Connie Finestone is dedicated to helping professional associations to reach and exceed their objectives.  She is a governance, operations and event management professional with over 20years of experience in developing and implementing strategies for the service industry, government and not-for-profit sectors. Connie leads the governance, membership, events, systems and operational management projects at FineHaus.

Nicki Hauser is passionate about helping membership associations grow.  She leads strategic planning, marketing, membership growth and sponsorship projects for FineHaus. Renowned for her straight-talking, practical and results-oriented approach, Nicki is a respected adviser to boards and management teams. Our clients benefit from her extensive experience working with associations, professional services and IT companies.

Louise looks after all things financial for FineHaus and our clients – including budgeting, financial reporting, bookkeeping, debtor management, data analysis and modelling.  A qualified accountant, Louise’s systematic, rigorous approach is backed by her calm, friendly manner. Louise is passionate about using financial and other data to provide powerful insights and guide business decision-making.

Kim is a senior event manager with extensive experience in end-to-end event and conference management – whether they are in-person, virtual or hybrid! Our clients value her collaborative approach, her ability to keep everything on track, her eye for detail and her deep technical expertise with event management platforms. Kim loves working with committees, sponsors and members to produce impactful events to be remembered.

Nicole has extensive experience working as a part of a senior leadership team at professional membership associations, with responsibility for operations, events, marketing, sponsorship, finance and board/committee management. She is known for her strong stakeholder, project management and communication skills and creating rapport and trust amongst colleagues and clients.

Erin is a highly experienced association manager and governance expert, with wide-ranging senior experience in leading corporate operations, developing governance frameworks and improving operations gained in the not for profit and university sectors. She has extensive experience working with Boards, CEOs and senior leadership teams and in leading major projects and initiatives.

Lisa is a highly experienced association leader with expertise in governance, marketing, events, membership and project management. She brings nearly 20 years’ experience across a range of industry sectors in both private and not-for-profit organisations. She has previously served as Executive Officer for several Chambers of Commerce and as a senior manager at PCYC NSW.

Alex is a versatile, organised, flexible and innovative association management professional, with a broad range of experience spanning membership management, event management, CRM implementation, marketing and business development.  Alex is passionate about creating strong connections with members, stakeholders and partners. She is creative, highly organised and enjoys collaborating within teams, learning new skills and community.

Sharon Swoboda looks after the day-to-day operations for some of FineHaus’ association management clients, drawing on her extensive management experience in the not-for-profit space. She also undertakes consulting projects, leveraging her deep expertise in Membes, WildApricot and other systems and productivity tools!  Sharon loves to roll-up her sleeves and get the job done, delighting our clients by always delivering on-time, on-budget and to everyone’s satisfaction!

Katie brings extensive experience managing the day-to-day operations of membership associations and co-ordinating events and major conferences to FineHaus clients. Katie is passionate about creating and delivering a seamless member and delegate experience. With a background in continuous improvement, nothing makes Katie happier than streamlining and optimising operational and event management processes and procedures!

Titian is a highly experienced association manager, with a passion for building a positive member experience. She brings her expertise in customer service, membership services, marketing and event management together with her strong interpersonal, communication and organisational skills to her role. She has worked with a diverse range of member organisations from wine clubs to professional associations making a positive impact on member engagement, retention and growth.

Mike is an experienced leader and project manager, who brings deep expertise in managing digital transformation, website development and systems implementation projects across the arts, leisure, tourism industries and property development sectors to the FineHaus team.  He has a collaborative, calm and systematic approach to working with clients, vendors and other stakeholders to ensure successful delivery of mission critical projects. Mike is skilled in digital strategy development, web design, SEO and digital marketing.

Robyn enjoys telling stories with data, with more than 10 year’s research experience across a range of sectors. She has undertaken a range of research and consulting projects for our clients including Canegrowers, Australian Dental Association, Occupational Therapy Australia and Tourism Council WA. Robyn also brings her hands-on experience managing associations and her marketing, strong data and analytical skills and attention to detail to this role.

Michelle’s career spans 20+ years working for the legal, construction and not for profit sectors in marketing, communications and general management in Australia and the UK. Michelle has extensive experience managing membership associations, major events and learning and development programs. Michelle is a keen advocate for professional networks that bring people together to learn, share insights and support each other.

With 25 years of experience in a variety of administration roles across a broad range of industries, Susie provides outstanding administrative assistance and support to our association management clients. She brings her excellent organisational skills and her positive, pro-active approach to everything she does. Susie is results-oriented and works effectively with boards, committees, members and other stakeholders to ensure things get done.

Roz is an experienced association manager. Nothing makes Roz happier than ensuring a seamless experience for members – whether that is online, over the telephone or in-person.  Nothing is too much trouble for Roz.  With a background in IT project management, events and training and an obsession with data accuracy, Roz has never met a membership management platform that she can’t master!

Nadja is the FineHaus team all rounder! She does everything from scheduling tweets and managing blogs, to taking care of members, association administration, event management and data management.  Our clients benefit from her sound administration and organisational skills, which ensure our projects are completed on time, on budget and to the highest standards.

Sally has 20+ years in the co-ordination, planning, and support of operational and administrative functions gained in the not-for profit, professional services, advertising and local government sectors. Our clients love her responsiveness, her focus on completing tasks effectively and  efficiently and her ability to deliver desired outcomes to the highest standards. Sally has excellent organisational and interpersonal skills and builds strong relationships with stakeholders, board and committee members and association members.