Apr 30
Member satisfaction benchmarking

What makes your members satisfied – and just how satisfied are they?

How to measure member satisfaction and engagement at your association By definition, membership associations exist to serve their members – so ensuring your members are satisfied and engaged is a key strategic priority for every association. It seems obvious that, in order to deliver on this strategic priority, you need to know how just how […]

Apr 23
beaton+FineHaus Member Satisfaction Benchmarking

4 key drivers of member engagement

All membership associations are striving to achieve highly engaged members – those who value their membership and rate overall performance of their association highly. Not only are these members happier – they are also much more likely to recommend your association to others, use your services and to renew their memberships each year. Every association […]