Archive for April, 2018

Apr 30
Member satisfaction benchmarking

What makes your members satisfied – and just how satisfied are they?

Nicki Hauser Membership satisfaction benchmarking Association Governance Membership Marketing Membership Engagement Strategic Planning Membership Growth Membership Renewal Membership Acquisition

How to measure member satisfaction and engagement at your association By definition, membership associations exist to serve their members – so ensuring your members are satisfied and engaged is a key strategic priority for every association. It seems obvious that, in order to deliver on this strategic priority, you need to know how just how […]

Apr 23
beaton+FineHaus Member Satisfaction Benchmarking

4 key drivers of member engagement

Nicki Hauser Member satisfaction benchmarking Membership Marketing Membership Engagement Strategic Planning Membership Growth Membership Renewal Membership Acquisition

All membership associations are striving to achieve highly engaged members – those who value their membership and rate overall performance of their association highly. Not only are these members happier – they are also much more likely to recommend your association to others, use your services and to renew their memberships each year. Every association […]

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